A digital platform that lets merchants deliver their products, either through a delivery team they build themselves or with freelance couriers on demand
The merchant creates a delivery request from the dashboard and, for each order, chooses either to deliver with their own fleet or to use the platform's captain network when needed, with live order tracking, cash collection, and real-time performance monitoring
The moment a request is created, the customer receives a live tracking link showing the shipment's location and status in real time, from pickup at the merchant to arrival at their door, with no app to install
Captains are the network of independent couriers registered on the platform. They receive delivery requests through their own mobile app and fulfil them based on their location and schedule, earning a commission on every order they deliver
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Shipping companies use Lastmile to build their own delivery teams, then earn extra by letting their teams deliver other merchants' orders on the platform, since Lastmile connects merchants who have orders with companies that have delivery teams
E-commerce store owners use Lastmile because it integrates with Zid or Salla with one click, no technical complexity. The integration creates delivery requests and passes them to a captain as soon as customers complete checkout
Telecom companies use Lastmile to deliver products that require identity verification or customer consent before handover, such as SIM cards and devices, since the platform offers multiple ways to verify identity and capture consent, plus instant callbacks to activate products upon delivery
Banks and financial institutions use Lastmile to deliver sensitive products, such as credit cards, which must be handed to a captain with specific qualifications. The captain performs multiple biometric and manual checks to ensure the right shipment reaches the right person per instructions and as per the directions of the regulators
Instead of using delivery apps that charge high fees and take a cut of every order, restaurant and cafe owners create delivery requests through Lastmile, since the platform doesn't share order value with merchants, it charges a fixed delivery fee instead
Small and medium businesses use Lastmile because they want to offer delivery to their customers without complexity or deep technical expertise, using the simple dashboard to create orders, track them on the map, and confirm cash collection on COD orders

Deliver any shipment from point A to point B, same day, using a fleet you build yourself or a freelance captain the system assigns for you
Every business has its own shipping method and delivery concept, so Lastmile lets you define pickup and handover rules and the time window in which delivery must be completed
Set pickup and handover restrictions as you need, require the captain or recipient to enter a one-time code, or fill out a receipt form, before the shipment is handed over
Give your customers cash-on-delivery or card payment on handover. Collected amounts are deposited into your account instantly, with no extra waiting period
Track your shipments and your reps' movements on the interactive map, customize performance indicators for your delivery team, and set the criteria commissions are paid against
Review amounts collected from customers as well as commissions you earned delivering for other merchants on the platform, and see the commissions paid to your own delivery team
It's now easy to manage all your team's accounts, grant permissions based on their role in your business, and reach them instantly
We're always expanding to cover more areas